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AT&T shit the bed, and the FCC comes calling

The Federal Communications Commission (FCC) has initiated a formal investigation into the nationwide AT&T network outage that occurred last month, leaving millions of customers without cellphone service for hours. The outage began on February 22, with reports starting at around 3:30 am Eastern time and resolving by

Chris Dannen profile image
by Chris Dannen
AT&T shit the bed, and the FCC comes calling

The Federal Communications Commission (FCC) has initiated a formal investigation into the nationwide AT&T network outage that occurred last month, leaving millions of customers without cellphone service for hours. The outage began on February 22, with reports starting at around 3:30 am Eastern time and resolving by 3 pm that afternoon. AT&T attributed the outage to a technical error during a network expansion. The FCC is requesting detailed information from AT&T regarding the cause, effect, and response to the incident. In past investigations of wireless network outages, the agency has sought information such as the number of affected customers, root cause, and steps taken to restore service. AT&T has apologized for the outage but has not disclosed how many of its 71 million postpaid wireless customers were impacted. An estimated 1.7 million people reported losing service on Downdetector, while the FCC mentioned "millions" of affected individuals. Other government agencies involved or investigating include the FBI, Department of Homeland Security, and New York's attorney general.

Chris Dannen profile image
by Chris Dannen

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